Privacy Policy
Last updated: 25 October 2026
1. Who we are
The Photo Dispatch provides a monthly photography experience delivered by post. This policy explains how we collect, use and protect your personal information.
2. What information we collect
When you subscribe or contact us, we may collect your name, email address, postal address, subscription details and information relating to your payments.
Payment card details are handled by our payment provider rather than stored directly by us, where supported by the payment service.
3. How we use your information
We use your information to:
Process and manage your subscription and payments.
Send your Photo Dispatch to you.
Contact you about your orders or subscription.
Respond to enquiries.
Meet our legal and accounting obligations.
We will only send marketing emails where we have the appropriate permission or another lawful basis.
4. Who we share your information with
We may share necessary information with service providers that help us operate our business, including our website platform, payment processor and postal or delivery services.
We do not sell your personal information.
5. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including any applicable legal, accounting and tax requirements.
6. Your rights
Under UK data protection law, you may have the right to access, correct or request deletion of your personal information, restrict or object to certain processing, and withdraw consent where processing relies on consent.
You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.
7. Cookies
Our website may use cookies and similar technologies to operate properly, understand website usage and support relevant services. Where required, we will ask for your consent before using non-essential cookies.
8. Contact us
For questions about this Privacy Policy or your personal information, please contact us.